How do I find the right battery for my laptop?

You can find if the battery is compatible with your laptop based on the product description, we have added there all of the devices that are compatible. Alternatively, you can contact our customer support team for personalized assistance.

Can I use a higher capacity battery with my laptop?

While some laptops may support higher capacity batteries, it's essential to ensure compatibility and safety. We recommend using batteries specifically designed for your laptop model to avoid potential issues.

How should I care for my laptop battery to prolong its lifespan?

To optimize battery longevity, we recommend following best practices such as avoiding extreme temperatures, minimizing exposure to moisture, and occasionally recalibrating your battery. You can find more detailed care instructions in the product manual.

What is your warranty policy for laptop batteries?

We stand behind the quality of our products and offer a 12 month warranty against defects in materials and workmanship.

Do you offer international shipping?

Unfortunately at this time through the website we only ship within USA, but we do sell on other countries through Amazon

Can I return or exchange my battery if I'm not satisfied with it?

We want you to be completely satisfied with your purchase. If you're not happy with your battery for any reason, you can return it within 30 days for a refund or exchange.

Are your batteries safe to use?

Yes, safety is our top priority. Our batteries undergo rigorous testing to ensure compliance with industry standards and regulations. We also incorporate advanced safety features to protect against overcharging, overheating, and other potential hazards.

How can I contact your customer support team?

We're here to help! You can reach our customer support team via email. Visit our contact page for more information.

Do you offer discounts for bulk purchases?

Yes, we offer competitive pricing for bulk orders. Please contact us at support@ninjabatt.com for inquiries regarding bulk discounts and custom pricing options.